If you are having trouble with your Swift 5x unit, please see the following solutions.
Light illuminates the tray is open while closed
Open the tray and check for any obstructions in the bay. Close the tray and check that the Tray Open light is off.
Tray won't close (visibly)
Clear any obstructions. If the problem persists, contact iCleanse.
Unit does not power on
Check and replace fuses at the power cord connection point.
Unexpected display or control panel behavior
Cycle power switch off/on.
Trays won't unlock
Use the default PIN code 1234.