General FAQs

How do I request more support?

If you need more support, please submit a support ticket.

What is Digital Out of Home (OOH)?

Digital OOH is an advertising strategy that is both eye-catching and interactive and lets brands digitize their content to display to the public.

What is UV-C?

UV-C light is a component of the electromagnetic spectrum that falls in the range of visible light and X-Rays. It has a wavelength range of 200 nm to 280 nm, which makes it useful for disinfection.

Is UV-C effective?

UV-C is very effective. Organisms absorb UV-C light when exposed, causing the cell walls to rupture and kill the organism. These cells can no longer replicate, meaning they can no longer infect.

Is UV-C safe?

Yes, UV-C is safe when it’s contained. Our devices are designed to contain 100% of the light emitted.

What is general purpose disinfection?

General Purpose Disinfection is described as a germicide intended to process non-critical medical devices and equipment surfaces. Germicide is an agent that kills germs, like pathogenic microorganisms.

Can I use iCleanse for medical devices?

iCleanse Swift products should only be used on devices classified as non-critical. “Non-Critical” medical devices are devices that are in contact with unbroken skin only.

How do I find a reseller?

To find a reseller near you click here.

How do I become a reseller?

We love partnering up with like-minded companies! Click here to fill out a quick form and someone from our team will be with you shortly.